The Bridge House; BW Signature Collection

The staff were very friendly and helpful and the home made food a pure joy. So much choice with good sized portions, don't get that everywhere. It's real gem is its location next to the River Stour and the nature reserve beyond, both seen from the restaurant. The double glazing means the hotel is very quiet, and you wouldn't know it fronts a very busy main road.

Morning to all staff at The Bridge House Hotel I just want to thank everyone of the staff/team for a wonderful stay again! We are/were celebrating lastnight, March 23rd, our 4th year anniversary. We have never stayed on Sunday, as we came on a Saturday. (We usually come on a Saturday and just stay over the weekend, as we are enthusiastic cyclists), but decided this time to have a long weekend. It was lovely to see some familiar faces, like Jess, Mike and Megan. There are some other new faces that I want to give a shout to, and those are Cody and another blond young lady, who recommended us having a desert for lunch lol, unfortunately I don't know her name. She was bubbly and lovely! Everyone in general just constantly gives everything and exceeds in their work! We LOVE this place. We were lucky with the weather. Our room is wonderful, 231! I joked to my bf that, that is OUR chosen room now. It's SO spacious and comfy!! As I say, we both LOVE coming here. The weather has been on our side. The chefs/cooks still deliver FANTASTIC and oh so tasty food. (Thank you for cooking our steaks, we've been looking forward to them all week lol!) 😂😉 We will DEF be coming back again soon! Many thanks!!

Well laid-out room, equipped with everything I needed and not cluttered with things I didn't. It had the rare luxury of heating controls that were intuitive and actually did what I wanted! Plenty of options for breakfast ranging from fresh fruit salad to bacon and black pudding. My stay felt particularly good value for money but that may partly bacause I was very off-peak - a sunday in mid-December - and had chosen a "cosy" king overlooking the main road. The dining room and premium rooms overlook the river that was teeming with wildlife. Easy access by car to Bournemouth, Poole and the New Forest, and a lovely big car park. Several country walks start within 200 yards of the hotel.

Easy to find with plenty of on-site parking. Excellent customer service from arrival. Clean room, fresh bed linen. We paid extra for a 'river view', well worth it. Quiet room with individually controlled air conditioning unit. Extra tea and milk obtained from reception with ease. The buffet breakfast had plenty of choice. Tea and coffee are also 'self serve', sometimes I have mobility issues, but I'm sure if asked the staff would assist.

Good views and a nice alternative to just another Premier Inn or Traveloge etc. The new air conditioning units in the rooms are a nice addition.